On Monday 23 March 2020, Prime Minister Jacinda Ardern advised that NZ had moved to Alert Level 3 for COVID-19 and at 11.59pm on Wed 25 March 2020 the country would move to level 4. This means that only businesses that offer essential services can remain open, and every other business (including businesses like ours) must close for a minimum of four weeks.
Our store at 4/60 Glenmall Pl, Glen Eden will remain open for normal trading hours on Tuesday 24 March and Wednesday 25 March, after which we will be closed for four weeks (minimum) but this could extend longer. This decision will be up to the government, not us.
Our website is currently closed for ordering, but products can still be viewed.
We are unavailable for phone enquiries during this pandemic, as staff are not able to attend our office or store, but emails will continue to be monitored and answered as promptly as possible. The best email address to reach us on is email@example.com.
For the most up-to-date information about COVID-19, please visit the government dedicated website covid19.govt.nz.
Q. Where do I buy my e-liquid from during the pandemic?
A. Dairies are considered an essential business and will be allowed to open during the lockdown period. Your local dairy will be the first place to check to see what e-cig products they have available.
Q. Shouldn't vape stores/websites be listed as an essential business seeing as they sell nicotine products?
A. It is up to the Government to decide what an essential business is, and to allow that business to open. Their current focus is on medicine, healthcare, energy, fuel, waste-removal, internet and financial support. We are continuing to monitor the governments information and will certainly get back to business as soon as we possibly can.
Q. I can still buy items from other vape websites, how are they different?
A. They aren't. NO vape store or vape website shoud be offering any goods for sale at this time. If they are, chances are they haven't kept up to date with the Governments instructions, or they are simply flouting the rules and putting your health at risk. It is our understanding that courier companies will only pick up, and deliver goods, to businesses that are considered an essential business.